SARL AliKats Mountain Holidays is committed to protecting the privacy of your personal information.
This policy explains how we manage the information we collect, use and disclose. It also explains how to contact us if you have any queries about our management of, or would like to request access to, your personal information.
Collection of Personal Information
The types of information we collect include:
We will collect personal information directly from you or a person authorised to provide this information on your behalf. If we collect your personal information from a third party (typically a booking agent), we will take reasonable steps to ensure that they have obtained your consent to provide us with your personal information.
You can choose to add your email address to our mailing list which we will use to send you special offers
Cookies
If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit our website. Cookies allow us to collect information about your computer which may include your IP address, type of browser, operating system, domain name and the details of any website which has referred you to our website. We use cookies to track and collect information about which parts of our website and newsletter you visit.
If you would rather not have this information stored, you can configure your browser so it does not accept cookies. One way of doing this is to use the following brower extension: https://tools.google.com/dlpage/gaoptout?hl=en
Use of Personal Information
We will only use your personal information for purposes connected with the delivery of your holiday. In order to properly conduct our activities, we may disclose personal information to other persons or organisations including:
Data Quality and Security
We take all reasonable steps to:
Our credit/debit card transactions are fulfilled by Systempay. We do not process these transactions directly and do not store related information on our systems.
Access to Your Personal Information
If you have any questions or concerns about how we handle your personal information, or would like to request a copy of the personal information we hold about you, please contact us at [email protected]
We will provide you with access to your personal information if practicable and will take reasonable steps to amend any of your personal information that is inaccurate or out of date.
Complaints
If you consider a breach of the applicable privacy laws or your rights in relation to privacy has occurred, you may contact us and we will attempt to resolve your complaint.